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Infrastructure Delivery Specialist

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Date: 14-Sep-2021

Location: Gatwick, GB

Company: Civil Aviation Authority

Salary: £40k up to £52k depending on experience

Contract Type: 12-month FTC


We are the UK's aviation regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.


As we evolve in a modern world, it’s vital that we remain agile, forward-thinking, and easy to do business with. As the UK regulator, we’re at the forefront of anticipating, creating and implementing change within our world-leading aviation sector and must hold ourselves to the same standard.


The Role


This is an exciting opportunity to be involved in providing interpretation of design, strategy, and input into the delivery of strategic projects for the CAA IT infrastructure. You’ll be working alongside the Technical Development Manager and wider project and infrastructure teams providing the CAA with technical direction, ensuring that any proposed changes meet the overall business requirements without placing the business at risk. 


The CAA is continuing to raise its own cyber security standards and these roles will play a key role, working with our security experts, in ensuring all our infrastructure remains at a high standard


You will be key in providing input into the optimisation of infrastructure system management approaches through an understanding of evolving business needs and technology capabilities.


Key responsibilities:


  • Act as technical resource for assigned Infrastructure projects in conjunction with the CAA Project Manager and assist with implementation according to technical design
  • Support of infrastructure components to ensure they take account of relevant architectures, strategies, policies, standards and practices and that existing solutions remain fully available
  • Participates in the identification of, and assessment of, new and emerging hardware, software and communication technologies, methods & techniques
  • Development of service requirements and transition planning in conjunction with the Technical Development Manager and Service Transition & Quality Lead
  • Provide down-stream operational knowledge transfer to internal and external support teams
  • Plan and maintain all aspects of the infrastructure and network to ensure the services which underpin business requirements are fit for purpose
  • Implement change and service requests adhering to change management procedures and security principals
  • To act as 3rd line escalation point for Service Desk, Deskside and Operations Support functions
  • Pro-actively Monitor capacity\availability and performance of all Infrastructure platforms to ensure availability and to maintain SLAs
  • Provide regular updates on emerging technologies and improve awareness among ISD staff and other stakeholders, Inc. Infrastructure roadmaps


About You


We are keen to hear from individuals who have specialist knowledge of infrastructure development lifecycles in a complex environment. Relevant technical knowledge and experience in designing and implementing cloud based technologies such as Microsoft Azure environments, Office 365 services, also including: Networking (LAN, WAN), Network Operating Systems (Windows, Linux) and server and application virtualisation (Citrix, Microsoft), Storage and Security. 


Experience working to technical security standards and handling official sensitive data is essential and ideally, you’ll be familiar with project delivery within a Prince 2 environment, knowledge of Agile and Waterfall approaches would be beneficial


What Can We Offer You?


It is a great time to join the CAA, we are transforming a number of our key technology services; continuing our focus and maturity of cyber security whilst building major new services for our customers to mature new ways of working including Agile and DevOps, and exploiting new cloud-based capabilities in Microsoft Azure.

We are focused on the development of our people and you will have the opportunity to work alongside creative and collaborative team members who are keen to make a difference to the organisation.


Additional Information


Given the impact of Covid-19, it’s likely that you will work remotely to begin with as we plan for a return to work within the government guidelines.


Working With Us


We offer a range of fantastic benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!


Wherever possible, we offer flexible and variable working hours to help our people effectively manage all areas of their lives. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds.


As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know.


Closing Date: 27th September 2021

Interview Date: Beginning of October 


Please note that due to the current Covid-19 situation, all interviews will be conducted online by video conference using Microsoft Teams.


No recruitment agencies please.

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