Our Culture

Our four core values are at the heart of what we do and are the guiding principles of how we work. What is equally important to us is the wellbeing of everyone at the UK Civil Aviation Authority. When our staff feel well, they benefit, our work improves and our stakeholder experience is enhanced.

There is a dedicated wellbeing team to oversee this important strategy, safeguarding the physical and mental wellbeing of our people from signing the Time to Change pledge, through training Mental Health First Aiders and building a staff gym to supporting staff on their work-life balance. We offer direct support to our employees through:
  • Two colleagues in conversation

    Occupational Health (1/4):

    This service supports colleagues who are recovering from illness and ensures a safe return to work at the right time. Assessments provide advice to colleagues, their managers and HR on issues such as disability, health at work and workplace adjustments. 
  • Two people in conversation

    Employee Assistance Programme (2/4):

    Whether for work or home related issues, the EAP’s fully trained advisers are at hand to support you 24 hours a day, 7 days week.  If issues cannot be resolved by telephone or email a face-to-face counselling service is available, at no cost to you. 
  • A man holding two dumbbells with outstretched arms, assisted by another man

    Physiotherapy (3/4):

    This is available to colleagues who have injuries or musculoskeletal conditions related to or affecting their work. The service is provided by a leading provider of physiotherapy services in the UK. 
  • A person presenting to a group of people

    Wellbeing Learning (4/4):

    We offer several courses that support wellbeing and self-management, including Mindfulness, Managing Change, Stress Management and Personal Resilience and Relaxation. 

Everyone is welcome here and should expect our complete support to be their best self. This means being able to bring your voice, your thoughts and opinions with you. We believe that active engagement and discussion are key to helping us develop and improve.  

We do more than just listen. Actions are important too. We are committed to supporting change within the organisation and the wider aviation industry. Education is critical to driving inclusivity and we are proud of our awareness campaigns. We work in partnership with organisations such as the Business Disability Forum, Vercida and Stonewall.

The UK Civil Aviation Authority is helping to create change in our industry by improving aviation services for disabled passengers and those with reduced mobility and through contributions to the Women in Aviation Charter.

These initiatives contribute to an environment free from discrimination, victimisation, harassment or bullying. Helping every colleague to bring their whole self to work.

Being an equal opportunity employer we actively encourage and support applications from candidates of all backgrounds. If you have a disability or special need that requires adjustments, please let us know.

Wherever possible, we offer flexible and variable working hours to help our people effectively manage all areas of their lives.

We welcome applications from candidates who have their own right to work within the UK. In limited circumstances for our higher skilled roles, we may be able to sponsor a visa for you to obtain the right to work, subject to the immigration rules applicable at the time.