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Business Analyst

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Date: 12-May-2022

Location: Gatwick, GB

Company: Civil Aviation Authority


Salary: £37,513 up to £50,000 depending on experience


Contract Type: Permanent


We are the UK's aviation regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.


The Role


We have an exciting new role for a Business Analyst to join our growing portfolio department. The CAA’s Portfolio comprises a diverse group of programmes and projects.  This includes large transformational programmes to help us deliver our strategic plan to make aviation better for those who choose to fly.


Acting as an ambassador for the Portfolio Delivery Business Analysis practice, this role will be key in working with CAA to identify options and supporting recommendations (incorporating both process and IT change) to align with business requirements.


These programmes and projects will impact the way we operate, improving efficiency as well as refreshing key IT systems and supporting our aspirations to become a better regulator and improve choice and value for consumers. 


Additionally, we are making significant changes to the way we manage information, capture, and make use of data, and engage with stakeholders, including online.  Examples of projects within the Portfolio include those which relate to airspace and technologies such as space, cyber and drones. 



Key responsibilities:


  • Facilitate business / supplier engagement to deliver relevant Business Analysis activities.
  • Using appropriate tools and approaches, accurately analyse and document business requirements in an appropriate format that will clearly define their type.
  • Processes and design potential future-state processes using the appropriate Business Process Modelling methods and tools.
  • Perform analysis of business processes to establish gaps and identify and link appropriate Business requirements.
  • Support Senior Business Analyst’s in delivering their key project outputs. This will include the delivery of Discovery / Alpha / Beta phases (as appropriate).
  • Provide guidance / training to functional process teams and the wider business.
  • Support the Business Change team in accurately identifying relevant stakeholders and their current interest in the project.



About You


We are keen to hear from Business Analysts who have experience of working the end-to-end full project lifecycle. Ideally you would have worked on projects to include Process change and or Process improvement.


A good understanding of a range of methods including Agile and waterfall/ or GDS principles comprising discovery, Alpha and Beta.


Familiar with working at a detailed level, ensuring business needs are sufficient to enable options to be defined, designed, and implemented. 


Confident in challenging business sponsors where appropriate and need to ensure that proposed approaches and solutions address problems and not symptoms.  


You’ll be fully conversant with creation of Business Cases and project justifications.


The role requires excellent communication skills and the ability to engage with relevant technical teams to understand the solution and adherence to requirements.


What Can We Offer You?


It’s a great time to join the CAA as you will be working on many exciting projects which are required to implement changes in regulation, some of which are complex and require working with subject matter experts in the aviation industry.


Additional Information


Given the impact of Covid-19, it’s likely that you will work remotely to begin with as we plan for a return to work within the government guidelines.


Working With Us


We offer a range of fantastic benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!


Wherever possible, we offer flexible and variable working hours to help our people effectively manage all areas of their lives. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds.


As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know.


Closing Date: 31st May 2022

Interview Date: W/C 13th June 2022


Please note that due to the current Covid-19 situation, all interviews will be conducted online by video conference using Microsoft Teams.


No recruitment agencies please.

Job Segment: Business Analyst, Business Process, Finance, Aviation, Technology, Management