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Exam Invigilator

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Date: 10-Jun-2021

Location: Gatwick, GB

Company: Civil Aviation Authority

Salary: £14.17 per hour

Contract Type: Casual 12-month FTC, Part Time, approx 4-8 days per month (hours/days can vary).


We are the UK's aviation regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.


The Role


The purpose of the role of invigilator for the Shared Service Centre is to provide a range of administrative and support services to exam centres by invigilating exams on a set timetable.


Key Responsibilities 


  • Provide a comprehensive administrative and/or support service for customers
  • Produce documentation such as attendance sheets, workbooks or other paperwork relevant to the exam
  • Undertake any necessary checks and verifications in administrative activities that are required under regulation
  • Maintain accurate records where appropriate for regulatory compliance
  • Handle enquires from internal and/or external customers – in some cases this may be frontline applicants and may required providing advice and guidance within agreed parameters.
  • Liaise with colleagues elsewhere in the CAA as and when required
  • Provide coaching and training to colleagues as required
  • Liaise with external authorities and entities where required
  • Travel to other venues in the UK when required to cover holidays and sickness


About you


You will have comprehensive customer service and administration skills and ideally previous invigilation experience. 

Excellent working knowledge of Microsoft Office and using bespoke databases and systems are essential. 

You should have a methodical approach with great attention to detail and be used to managing your own caseload of work. 

Able to work on your own initiative and effectively manage own workload and prioritise efficiently.

An excellent communicator who is used to working as part of a team as a remote worker and must be able to work to set deadlines and under pressure.


What Can We Offer You?


We offer a great deal of flexibility and for the right candidate the option to work in various venues across the UK. You will have the opportunity to work alongside creative and collaborative team members who are keen to make a difference to the CAA.


Working With Us


We offer a range of fantastic benefits such as flexible working arrangements, 28 days annual leave, additional 5 days leave purchase scheme, a competitive pension scheme and much more! Wherever possible, we offer flexible and variable working hours to help our people effectively manage all areas of their lives. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds.


As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview.  We use fair and inclusive selection approaches to hire the best person for the job based on merit alone.  If you require an adjustment for any reason, please let us know. 



Closing Date: 21st June 2021

Interview Date: End of June 2021


Please note that due to the current Covid-19 situation, all interviews will be conducted online by video conference using Microsoft Teams.

Job Segment: Law, Compliance, Legal, Part Time, Aviation