Share this Job

Senior Project and Business Development Coordinator

Apply now »

Date: 15-Jun-2022

Location: Gatwick, GB

Company: Civil Aviation Authority

Salary: £31,260 to £41,680 dependant on experience


Contract Type: Permanent


We are the UK's aviation regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.


The Role


Developing new business opportunities and project management of small to medium-sized non-complex UK and International projects across the range of CAAi service lines to include Advisory, Training and Examinations.


Providing support to colleagues in the management of complex business development opportunities and delivering projects. Account management of key clients and stakeholders.


Responsibilities further include supporting the strategic development and profitability of the CAAi portfolio aligned to our overall purpose and vision.


We currently have two positions available at this level. 


Core Accountabilities


  • Responsible for managing the successful delivery of small to medium sized non-complex (international and occasionally national) projects with accountability for all elements of the project life cycle to include time, cost, quality, and effective reporting
  • Preparing client Proposals and supporting the preparation of bids and tenders for more complex projects and bids and in line with our growing portfolio and business plan
  • Establishing and maintaining significant Client relationships through our account management structure
  • Internal and external stakeholder management across various levels and acting as the CAAi focal point
  • Responsible for retaining and expanding existing client contracts
  • Supporting the development of new products and services, including business cases if necessary
  • Expanding our current portfolio, finding opportunities, and bringing in new business. 
  • Motivating multidisciplinary teams to deliver service excellence
  • Supporting, and where required, leading client facing meetings including presentations as required
  • Completing tasks in compliance with Quality Management System and sign-off (improvement focus)
  • Contributing to continuous improvement through quality management and feedback mechanisms to maximize efficiency and effectiveness of the International Group
  • Financial reporting and management of client accounts


About You


To be considered for the role you must have:


  • Graduate (or equivalent) or relevant industry experience
  • Knowledge and experience of practical project management delivery including financial management. Preference in an international and commercial environment
  • Sound understanding of bid and tender processes, and experience of proposal writing
  • Business Development and proposal writing experience preferable
  • Basic people management experience and evidence of working with multi-disciplinary teams
  • Building and maintaining relationships with clients, partners, stakeholders, and sub-contractors and providing the highest levels of customer service and excellence
  • Effective problem solver, with a solution focused approach
  • Collaborative person and ability to work in a team environment, but equally capable of working autonomously
  • Excellent planning and organisational skills with experience of working to deadlines
  • Sound understanding of risk management principles and contingency planning
  • Advantage to have worked in a multi-cultural environment and have an awareness and appreciation of working with international clients
  • Excellent IT skills, specifically in Microsoft Applications (Word, Excel, and PowerPoint)
  • Appreciation for project methodologies, preferably coupled with a formal Project Management qualification such as APM or Prince 2
  • Aviation experience desirable with a background in a technically orientated industry
  • Language skills/ability to speak several languages would be advantageous
  • Experience in using a Customer Relationship Management tool would be advantageous


What Can We Offer You?


You will be part of a very dynamic team that works across all the areas of expertise of the CAA. You will have the chance to work and interact with international partners and stakeholders and to support our purpose of raising aviation standards around the world. 


Additional Information

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.


To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. This can either be 3 years or 5 years depending on the level required (CTC or SC). If you do not meet these requirements, we may not be able to accept your application. For more information please visit - Vetting explained - GOV.UK (


Given the impact of Covid-19, it’s likely that you will work remotely to begin with as we plan for a return to work within the government guidelines.


Working With Us

We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!

We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us.

We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance.

We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone.

As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. If you require an adjustment for any reason, please let us know.

Our Values

Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone – For more information please Click Here

Closing Date: Wednesday 29th June 2022

Interview Date: W/C Monday 4th July 2022


We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.


Please note that due to the current Covid-19 situation, all interviews will be conducted online by video conference using Microsoft Teams.


No recruitment agencies please.

Job Segment: Business Development, Pre-Sales, Proposal Writer, Sales, Aviation