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External Affairs Lead

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Date: 29-Jul-2022

Location: London, GB

Company: Civil Aviation Authority

Salary: £52,109 up to £65,000 depending on experience


Contract Type: Permanent  


We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.


The Role


Reporting to the Head of Media & External Affairs, this role is responsible for the day-to-day delivery of all aspects of External Affairs for the UK Civil Aviation Authority.


The post holder will position the Civil Aviation Authority and its external reputation, driving the delivery of effective proactive and reactive communications.


Key responsibilities:


  • Manage, counsel and support a team of Communications Specialists and Coordinators, ensuring that they have clear objectives
  • Owning and developing the CAA’s relationships with political stakeholders, including in Government and Westminster.
  • Overseeing communications strategies around complex policy issues, including:
    • Airspace modernisation and change – overseeing communications around the modernisation of UK’s airspace, and managing the issues related to changes to the structure of the design of UK airspace
    • Economic regulation – handling communications activity around our economic licensing of Heathrow Airport
    • Space – overseeing the communications and engagement strategy regarding our regulation of the UK space industry
    • Sustainability and decarbonisation – developing the CAA’s communications approach to net zero aviation
  • Working closely with the Chair and Chief Executive on their communications priorities, including events, speeches and political outreach
  • Preventing and managing emerging issues to protect the reputation of the organisation
  • Working with teams across the CAA to develop communications strategies in complex stakeholder landscapes
  • Develop and manage the External Affairs strategy, as part of the overall Communications Department Strategy


About You


We are keen to hear from individuals who have experience working in stakeholder management or stakeholder-facing roles at a senior level within large public or private sector organisations with multi-faceted stakeholder relationships.


You’ll have a wide experience engaging and securing buy-in from senior stakeholders internally and externally.


Experienced communicator with a practiced knowledge of developing audience analyses, communications channels and engagement tactics across a complex landscape with multiple interfaces at various levels of seniority and types of relationship.



What Can We Offer You?


You will be joining an exciting Communications Department which covers a broad range of internal and external communications channels with a very dynamic approach to issues management. The CAA’s work is high profile and regularly attracts mainstream, national media attention. There is significant public, political and trade interest in our work.


You can really add value as you will be looked upon for advice by the Communications Director and the wider team to ensure that there is a coordinated and coherent approach to stakeholder engagement and the management of interactions with the CAA’s most senior and influential stakeholders.


This role is pivotal in making sure the Communications Department’s work is integrated across the different functions to prevent silo working. So work is strategic and focused on an organisational priority, rather than a specific channel.



Additional Information

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.


To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. This can either be 3 years or 5 years depending on the level required (CTC or SC). If you do not meet these requirements, we may not be able to accept your application. For more information please visit - Vetting explained - GOV.UK (


Given the impact of Covid-19, it’s likely that you will work remotely to begin with as we plan for a return to work within the government guidelines.


Working With Us

We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!

We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day to day role, providing you with opportunities to develop and grow your career with us.

We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance.

We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone.

As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. If you require an adjustment for any reason, please let us know.

Our Values

Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone – For more information please Click Here

Closing Date:12th August 2022

Interview Date: w/c 15th August 2022


We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note that due to the current Covid-19 situation, all interviews will be conducted online by video conference using Microsoft Teams.


No recruitment agencies please.

Job Segment: Aerospace, Aviation